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| New text messaging service for Deaf people | |
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The system has been developed following consultation with members of the Deaf Community in North Wales and the NW Deaf Association, who have not only supported the initiative throughout but also provided advice and guidance as the service was being developed. The service gives those who cannot use a (voice) telephone the ability to alert police to any emergency by sending a text message, said Inspector Jason Higgins, from the Operation Communication Division. A significant advantage over traditional methods of contacting the police is that SMS can be used anywhere from a mobile phone, more traditional methods of contact for Deaf people have historically depended on using a landline telephone or fax machine. Jane Priestley, Manager of the NW Deaf Association said: The new sms text messaging service now offered by North Wales police has opened up the emergency services to Deaf, deafened and hard of hearing people in North Wales. As people do not need to register to use the service it will also be available to the many deaf visitors to the area. Insp Higgins added: It is important to note that once a text message is received North Wales Police will act, however as the system relies on the network provider of the person sending the text we cannot guarantee that we will always receive the text message promptly. Until you get a reply please consider other methods of to contacting the emergency services. The service can be accessed by texting the following information: Start the message with the word ALERT Include the name of the person sending the text Location of the incident and a brief description of the emergency The service required (Police, Ambulance or Fire) Sent the text to 66767 The force does not require individuals to register to use the service and users must have credit on their phone to use the system. The texts are charged at the standard rate of the mobile phone provider. |
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North Wales Deaf Association is a company limited by guarantee registered in England and Wales. Registered number 2959589. Registered Office: @ Quinton Hazell, Glan y Wern Road, Mochdre, LL28 5BS. Registered Charity Number 1048017
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